Privacy Policy

Your privacy is important to us.  We have created this Privacy Policy in order to demonstrate our firm commitment to your privacy. This Policy sets out how and why we collect, store, process and share your data. It also tells you what your rights are in relation to that data.

This Privacy Policy was last updated on 10 September 2018 and is subject to change at any time. 

Information we collect

Non-Identifiable Information

As you use our website, our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page and other similar details.

We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Identifiable Information

When visiting our website, making use of our platform features or subscribing to our newsletter, you may be asked to provide certain personally identifiable information (“Personal Information”), such as your name, e-mail, home address, work address, telephone number, date of birth, payment information etc.

How we collect information

We collect information by fair and lawful means, with your knowledge and consent.

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.

You are free to refuse our request for the aforementioned information with the understanding that we may be unable to provide you with some of your desired services without it.

Information Usage

We primarily use your personal information for the purposes of granting you access to engage with certain areas of our site and to notify you of any changes to services. We may also use your personal details to contact you with updates about our website and services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us.

We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future.

Data processing and storage

The personal information we collect is stored and processed in the United Kingdom. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.

We only retain personal information and data for as long as necessary to provide a service or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.

If you request your personal information be deleted or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.

Third-party access to information

We work with a number of trusted third-party service providers for analytics tracking and user authentication.

These third-party service providers may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.

Your rights

You are entitled to correct and update your personal information and to request this information be deleted.  You are entitled to restrict or object to our use of your data, while retaining the right to use your personal information for your own purposes.

Feel free to contact us if you have any concerns or questions:

Data Protection Officer

Tracy Goncalves

tracy.goncalves@rewardinsight.com

Changes to this policy

This policy is effective as of 10 September 2018.

At our discretion, we may change this Privacy Policy to reflect current acceptable practices. Your continued use of this site after any changes to this Policy will be regarded as acceptance of our practices around privacy and personal information.